Lack Of Information

As expected, the answer for the latest daylong meltdown at Advanced Access was simply the following post by Customer Support:
“We’d like to thank you for your patience and let you know that all services are back up and running at this time.”
No explanation, no reason given for the downtime, no guarantee that the same thing [...]

10.04.07 New Month - Same Crap!

Well, a few months have gone by since Black (Out) Monday at Advanced Access occured and this blog was started. As usual, many of the agents with sites hosted by Advanced Access were reassured on a regular basis that all was going smoothly and they were still working out some minor bugs. Starting Wednesday evening [...]