Another DOWN Weekend for Advanced Access Sites

Posted on February 16, 2008 by Moderator

When will it end? Once again Advanced Access can’t seem to get through a busy consumer searching weekend with all of their sites and IDX remaining online! Many agents are currently reporting that their sites are up, then down, then up, then down, like a roller coaster ride. Others have reported that their interior pages are not appearing or their IDX is offline and unavailable for consumers to search for homes. I’m sure that once again we will all see the canned excuse from Advanced Access Customer Support reporting the same old, same old, with no solutions. If I were a betting person, I wouldn’t give this outfit much chance of long term survival since they seem to be on life support already!

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« Clients Bailing From Advanced Access Sites Advanced Access Finally Running Out Of Steam! »

6 Responses to “Another DOWN Weekend for Advanced Access Sites”

  1. Another DOWN Weekend for Advanced Access Sites, on February 16th, 2008 at 6:33 pm Said:

    [...] negrixs wrote an interesting post today onHere’s a quick excerptWhen will it end? Once again Advanced Access can’t seem to get through a busy consumer searching weekend with all of their sites and IDX remaining online! Many agents are currently reporting that their sites are up, then down, then up, then down, like a roller coaster ride. Others have reported that their interior pages are not appearing or their IDX is offline and unavailable for consumers to search for homes. I’m sure that once again we will all see the canned excuse from Advanced Access Customer Support reporting the same old, same old, with no solutions. If I were a betting person, I wouldn’t give this outfit much chance of long term survival since they seem to be on life support already! [...]

  2. Scott Buskirk, on February 26th, 2008 at 10:37 am Said:

    I am a previous employee of AA and I can tell you what the problem is. The servers they use are out dated and they don’t want to shell out the money for anything stable. During the 3 day outtage that started all of this they blamed the local power company for not giving them enough power. Instead of bowing their heads in disgrace and taking ownership of their lack of updated equipment, they moved their servers over to a data center and ensured you that the problem would not happen again. How many times has it happend now?

    Their IT people can’t tell the difference between their asses and a hole in the ground so how can you expect them to keep your websites up and running? I pull reports about AA regularly for my personal clients who still host with them and the results are scary. There is more latency than ever which creates slow access.

    QuickHomes will NEVER function correctly because in AA’s own words, it’s just not important enough on their list of a problem to deal with. The program doesn’t work right and never will. Here’s a little “secret” for you too. Many of the boards have dropped out of partnerships with AA and many more continue to do so due to the complaints they get about AA.

    How is that going to help YOU as a realtor?

  3. Jerri Stracener, on February 27th, 2008 at 9:38 pm Said:

    Scott,
    Please contact me at jerri9216@charter.net. Thanks.
    Jerri

  4. Scott, on February 28th, 2008 at 9:37 am Said:

    Please contact me at art2wear@comcast.net

  5. heather, on March 2nd, 2008 at 11:19 am Said:

    Where has AA gone? I have been trying to reach the cust.serv. dept for a week, with no success. Have they gone under? They used to be great!

  6. Barbara, on March 3rd, 2008 at 2:17 pm Said:

    Scott–Where are you??? If you would, contact me–Thanks–BA

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