Comments for Advanced Access Power Outages http://aapoweroutage.wordpress.com Advanced Access continues to lose clients as they struggle to remain online! Sun, 18 May 2008 04:14:37 +0000 http://wordpress.org/?v=MU Comment on Why NOT To Buy an Advanced Access website!! by DrBoyce http://aapoweroutage.wordpress.com/2008/05/07/why-not-to-buy-an-advanced-access-website/#comment-223 DrBoyce Thu, 08 May 2008 20:44:15 +0000 http://aapoweroutage.wordpress.com/?p=49#comment-223 Dear ODD, Your stupid blog name says it all... Yes "duh"...you must work in customer service for Advanced Access because by the time you looked at my site, I had fixed most of those errors caused by the lousy Advanced Access server - which I had to use Xenu to diagnose. Who can "take control" of a lousy server which impedes my whole day fixing website server problems that I didn't cause! I'm a Realtor, and should be able to rely on a professional website provider to keep my site up...but at Advanced Access, that's a complete joke! Why rip on me to "man up" when my website provider cost me over 3 hours in repairs yesterday alone...you are ODD! Dear ODD,

Your stupid blog name says it all…

Yes “duh”…you must work in customer service for Advanced Access because by the time you looked at my site, I had fixed most of those errors caused by the lousy Advanced Access server - which I had to use Xenu to diagnose. Who can “take control” of a lousy server which impedes my whole day fixing website server problems that I didn’t cause!

I’m a Realtor, and should be able to rely on a professional website provider to keep my site up…but at Advanced Access, that’s a complete joke! Why rip on me to “man up” when my website provider cost me over 3 hours in repairs yesterday alone…you are ODD!

]]> Comment on Why NOT To Buy an Advanced Access website!! by tbbjr http://aapoweroutage.wordpress.com/2008/05/07/why-not-to-buy-an-advanced-access-website/#comment-222 tbbjr Thu, 08 May 2008 20:27:45 +0000 http://aapoweroutage.wordpress.com/?p=49#comment-222 Odd, if you are an Advanced Access customer then you would understand his frustration. If you are happy with AA all I can tell you is that you are a complete friggin moron. The platform , customer service and I dare use the term marketing department are a complete and utter joke. I rank in Google and Yahoo highly however not due to their efforts but due to mine. I have been knocked out of Google twice due to 404 errors on my site, not just internal pages due to their crappy data feeds and server redundancy. He is not crying, he is venting. You are too stupid to know the difference!!!!!!! Odd,

if you are an Advanced Access customer then you would understand his frustration. If you are happy with AA all I can tell you is that you are a complete friggin moron. The platform , customer service and I dare use the term marketing department are a complete and utter joke. I rank in Google and Yahoo highly however not due to their efforts but due to mine. I have been knocked out of Google twice due to 404 errors on my site, not just internal pages due to their crappy data feeds and server redundancy. He is not crying, he is venting. You are too stupid to know the difference!!!!!!!

]]> Comment on Why NOT To Buy an Advanced Access website!! by Gene http://aapoweroutage.wordpress.com/2008/05/07/why-not-to-buy-an-advanced-access-website/#comment-221 Gene Thu, 08 May 2008 15:37:29 +0000 http://aapoweroutage.wordpress.com/?p=49#comment-221 LOL - I don't mind being compared to! I only stuck it out with AA to finish using up the free credits that I rightfully earned, over nine months of them! During that time I tolerated all the downtime mainly because I had another site that was fast becoming my main workhorse, plus I had two others as backups complete with their own IDX system. By the time you and I looked at Jeff's site, the issue had probably been resolved. I'm sure that Customer Support gave him their typical response: "We've looked at your site and nothing seems to be wrong with it. Could you send us some screenshots showing the issues you are referring to?" This is their way of ignoring the issue or ACKNOWLEDGING the ones that they knew were happening. They are famous for doing this. I can still monitor the forums under a different ID and see that nothing has changed, just the same issues day after day. They are still a company to avoid since improvements are rare and service reliability is still heading south! LOL - I don’t mind being compared to! I only stuck it out with AA to finish using up the free credits that I rightfully earned, over nine months of them! During that time I tolerated all the downtime mainly because I had another site that was fast becoming my main workhorse, plus I had two others as backups complete with their own IDX system.

By the time you and I looked at Jeff’s site, the issue had probably been resolved. I’m sure that Customer Support gave him their typical response: “We’ve looked at your site and nothing seems to be wrong with it. Could you send us some screenshots showing the issues you are referring to?” This is their way of ignoring the issue or ACKNOWLEDGING the ones that they knew were happening. They are famous for doing this. I can still monitor the forums under a different ID and see that nothing has changed, just the same issues day after day. They are still a company to avoid since improvements are rare and service reliability is still heading south!

]]> Comment on Why NOT To Buy an Advanced Access website!! by Odd http://aapoweroutage.wordpress.com/2008/05/07/why-not-to-buy-an-advanced-access-website/#comment-220 Odd Thu, 08 May 2008 14:25:52 +0000 http://aapoweroutage.wordpress.com/?p=49#comment-220 226 broken links ZOMG! Please tell me you didnt hand check 200+ links, you used a tool right? I took a look around your site http://www.jeffboyce.net Couldnt find any broken links, odd. Perhaps its not that website but another one? Bleeding, pain, misery and humiliation? Really now Jeff, man up. Take control, it is your site, if its broken fix it. Dont cry about it, makes you sound like Gene. Tool 226 broken links ZOMG! Please tell me you didnt hand check 200+ links, you used a tool right?

I took a look around your site http://www.jeffboyce.net
Couldnt find any broken links, odd. Perhaps its not that website but another one?

Bleeding, pain, misery and humiliation? Really now Jeff, man up. Take control, it is your site, if its broken fix it. Dont cry about it, makes you sound like Gene.

Tool

]]> Comment on Former Advanced Access Employees Sound Off! by DrBoyce http://aapoweroutage.wordpress.com/2008/01/23/former-advanced-access-employees-sound-off/#comment-219 DrBoyce Wed, 07 May 2008 22:39:17 +0000 http://aapoweroutage.wordpress.com/2008/01/23/former-advanced-access-employees-sound-off/#comment-219 Here it is May 7th, and I had 226 broken links as a gift from the jerks at Advanced Access. Now, going on over 24 hours, they still have not resolved the issue...please DO NOT buy an Advanced Access website - please spare yourself the bleeding , pain, misery and humiliation from your clients. jeff www.jeffboyce.net Here it is May 7th, and I had 226 broken links as a gift from the jerks at Advanced Access. Now, going on over 24 hours, they still have not resolved the issue…please DO NOT buy an Advanced Access website - please spare yourself the bleeding , pain, misery and humiliation from your clients.

jeff
http://www.jeffboyce.net

]]> Comment on Clients Bailing From Advanced Access Sites by Charles http://aapoweroutage.wordpress.com/2008/02/15/clients-bailing-from-advanced-access-sites/#comment-218 Charles Fri, 25 Apr 2008 19:15:10 +0000 http://aapoweroutage.wordpress.com/?p=44#comment-218 If it were me, I would simply walk away. Find another company. There are lots out there with better products like famousagents.com, even myers or point2. If it were me, I would simply walk away. Find another company. There are lots out there with better products like famousagents.com, even myers or point2.

]]> Comment on Clients Bailing From Advanced Access Sites by Mark http://aapoweroutage.wordpress.com/2008/02/15/clients-bailing-from-advanced-access-sites/#comment-215 Mark Fri, 18 Apr 2008 14:41:16 +0000 http://aapoweroutage.wordpress.com/?p=44#comment-215 Kay, why didn't you just cancel? Sounds like a big headache could have been avoided had you left when you found a new host. Kay, why didn’t you just cancel? Sounds like a big headache could have been avoided had you left when you found a new host.

]]> Comment on Clients Bailing From Advanced Access Sites by Kay http://aapoweroutage.wordpress.com/2008/02/15/clients-bailing-from-advanced-access-sites/#comment-214 Kay Thu, 17 Apr 2008 22:41:26 +0000 http://aapoweroutage.wordpress.com/?p=44#comment-214 I have been in dispute with AA since first signing up with the 4.0 version in Dec 2006. From the start, the back office was very slow and the templates were real dogs with most of them not even functional. According to AA, they were working of fixing the templates and time after time, there were many bugs - including bugs in their featured homes. I have never released my site for publishing on the web and have insisted they keep the site on hold until we get resolution. After many phone calls where I was had to endure very abusive treatment trying to get resolution or cancel, AA has activated my site under their .myasite.com tag on the domain. I understand 4.0 is working much better but I am hosted with another company and I am quite happy without AA. I am considering taking them to Small Claims as they never performed according to their contract. They, however, have practically held me hostage and are now charging me for monthly hosting per their 12 month contract. I feel like I have no recourse - it took them almost a year to get 4.0 working well enough to effectively host my site. It makes me CRAZY!!! Any ideas on reporting them to BBB or other entities? I have been in dispute with AA since first signing up with the 4.0 version in Dec 2006. From the start, the back office was very slow and the templates were real dogs with most of them not even functional. According to AA, they were working of fixing the templates and time after time, there were many bugs - including bugs in their featured homes. I have never released my site for publishing on the web and have insisted they keep the site on hold until we get resolution. After many phone calls where I was had to endure very abusive treatment trying to get resolution or cancel, AA has activated my site under their .myasite.com tag on the domain. I understand 4.0 is working much better but I am hosted with another company and I am quite happy without AA. I am considering taking them to Small Claims as they never performed according to their contract. They, however, have practically held me hostage and are now charging me for monthly hosting per their 12 month contract. I feel like I have no recourse - it took them almost a year to get 4.0 working well enough to effectively host my site. It makes me CRAZY!!! Any ideas on reporting them to BBB or other entities?

]]> Comment on Clients Bailing From Advanced Access Sites by Pam http://aapoweroutage.wordpress.com/2008/02/15/clients-bailing-from-advanced-access-sites/#comment-213 Pam Mon, 07 Apr 2008 19:33:21 +0000 http://aapoweroutage.wordpress.com/?p=44#comment-213 I'm trying to be a former AA customer. However I can't seem to get the quality care person to call me so I can finish the cancellation! I have some time before my next billing but I would like to get this done by the time my new site is finished. I've been an AA customer since 2003 and now they want to drag their feet. They are really leaving a bad taste in my mouth! I’m trying to be a former AA customer. However I can’t seem to get the quality care person to call me so I can finish the cancellation! I have some time before my next billing but I would like to get this done by the time my new site is finished.
I’ve been an AA customer since 2003 and now they want to drag their feet. They are really leaving a bad taste in my mouth!

]]> Comment on Advanced Access Sites DOWN per Agents & Clients by Amanda http://aapoweroutage.wordpress.com/2008/02/13/advanced-access-sites-down-per-agents-clients/#comment-212 Amanda Mon, 31 Mar 2008 14:15:08 +0000 http://aapoweroutage.wordpress.com/?p=43#comment-212 I just posted a comment to another article discussing the problems with AA. Basically, it took me 6 months but I finally obtained a full refund of the more than $5500 I paid AA for site. I hate to see anyone going through what I went through and duplicating all of the work I had to do in order to get my money back. So if you think I can help you with your situation with AA, please let me know. ~Amanda Real Estate Broker & Lawyer I just posted a comment to another article discussing the problems with AA. Basically, it took me 6 months but I finally obtained a full refund of the more than $5500 I paid AA for site.

I hate to see anyone going through what I went through and duplicating all of the work I had to do in order to get my money back. So if you think I can help you with your situation with AA, please let me know.

~Amanda
Real Estate Broker & Lawyer

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